Shipping information

Are you ordering Omega-3 from Testa Omega-3? On this page, you can read what to expect regarding the shipment of your order. We like to keep the information clear so that you know exactly what to expect beforehand.

• Verzendkosten in Nederland: € 4,95 per bestelling. Bij een abonnement of een bestelling vanaf € 40 is verzending gratis.
• Handige brievenbuspost: waar mogelijk versturen we je bestelling als brievenbuspost. Zo hoef je meestal niet thuis te blijven voor de bezorging.
• Met aandacht verpakt: we kiezen voor een zo efficiënt mogelijke verzending, met aandacht voor gemak en duurzaamheid.

Shipping within the Netherlands

For shipping within the Netherlands, you pay € 4.95. Shipping is free with a subscription or for orders from € 40. Eligible orders (1-4 items) can be sent as letterbox mail. In that case, you do not need to stay home for delivery.

When will my order be delivered?

The delivery time depends on your delivery address and the chosen shipping method. After shipment, you will receive a confirmation with the available delivery information.

Shipping outside the Netherlands.

For surrounding countries, the same shipping conditions apply as in the Netherlands. Different costs may apply for more distant or more expensive destinations. You will always see the current shipping costs for your address before you order.

Questions about your shipment?

Do you have a question about the shipment of your order, or has your order not arrived yet? Please contact Testa Omega-3. When asking about an existing order, please preferably include your order number so that we can assist you more quickly.

Check your address carefully

Always check your shipping address carefully before completing your order. Made a mistake? Get in touch as soon as possible. If your order has not been processed yet, we will see whether we can still change the address.

Smarter shipping where we can

Testa Omega-3 deliberately chooses an efficient shipping method. Letterbox packaging makes delivery easier and limits unnecessary delivery attempts. That fits how we work: practical, careful and mindful of the ocean and the world around it.

Frequently asked questions

What does shipping within the Netherlands cost?

Shipping within the Netherlands costs €4.95. Shipping is free for a subscription or an order of €40 or more.

Will my order be sent as letterbox mail?

Suitable orders can be sent as letterbox mail within the Netherlands. Whether this applies to your order depends on the contents and size of the shipment.

Can I order Testa Omega-3 outside the Netherlands?

Yes. The same shipping conditions apply to surrounding countries as in the Netherlands. Different shipping costs may apply for more distant or expensive destinations. These are always shown before payment.

Can I still change my shipping address?

Get in touch as soon as possible via [email protected]. If your order has not been processed or shipped yet, we will see whether we can still change the address.

My order hasn’t arrived yet. What now?

First check your track-and-trace information, if you received it. Taking longer than expected? Email us your order number and we will look into it for you.