{"id":61093,"date":"2022-06-29T12:27:05","date_gmt":"2022-06-29T10:27:05","guid":{"rendered":"https:\/\/testa-omega3.com\/?page_id=61093"},"modified":"2022-07-27T11:44:11","modified_gmt":"2022-07-27T09:44:11","slug":"account-faq","status":"publish","type":"page","link":"https:\/\/testa-omega3.com\/fr\/mon-compte\/account-faq\/","title":{"rendered":"Mon compte FAQ – Testa Omega-3 Algae Oil"},"content":{"rendered":"\t\t
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Foire aux questions sur le compte<\/h1>\n
\n

 <\/p>\n

Modifier, ajouter ou supprimer un produit<\/b>
\nSi vous souhaitez modifier, ajouter ou supprimer un produit, vous pouvez envoyer un e-mail \u00e0\u00a0
\nservice@testa-omega3.com<\/span><\/a><\/p>\n

Suspendre l\u2019abonnement<\/b>
\nL\u2019abonnement peut \u00eatre suspendu entre-temps, par exemple si vous partez en vacances et ne souhaitez pas recevoir de livraison entre les deux. Si vous souhaitez suspendre votre abonnement, vous pouvez envoyer un e-mail \u00e0\u00a0 service@testa-omega3.com<\/a><\/span><\/p>\n

<\/b>Ajuster la date de livraison<\/b>
\nNous pouvons ajuster les dates de livraison, en bonne consultation, afin que vous receviez vos livraisons plus t\u00e0\u00b4t ou plus tard que pr\u00e9vu initialement. Si vous souhaitez modifier la date de livraison, vous pouvez envoyer un e-mail \u00e0\u00a0 service@testa-omega3.com<\/a><\/span><\/p>\n

<\/b>Annuler l\u2019abonnement<\/b>
\nVous pouvez annuler l\u2019abonnement vous-m\u00eame dans votre compte. Pour ce faire, allez dans \u00c2\u00ab mon abonnement \u00c2\u00bb dans la colonne de gauche de votre compte. choisissez l\u2019abonnement que vous souhaitez annuler \u00e0\u00a0 droite et cliquez sur le bouton ‘afficher’. Dans l\u2019\u00e9cran suivant, cliquez sur le bouton rouge ‘modifier les d\u00e9tails de l\u2019abonnement’ Puis cliquez sur ‘fin’. Vous obtiendrez une autre fen\u00eatre pop-up vous demandant si vous \u00eates s\u00e0\u00bbr. Apr\u00e0\u00a8s accord, l\u2019abonnement est annul\u00e9. Si vous avez besoin d\u2019aide \u00e0\u00a0 ce sujet, vous pouvez envoyer un e-mail \u00e0\u00a0 service@testa-omega3.com<\/a><\/span><\/p>\n

Modifier une commande unique<\/b>
\nIl n\u2019est pas possible de modifier vous-m\u00eame votre commande en ligne. Contactez-nous via
\nservice@testa-omega3.com<\/a><\/span><\/p>\n

<\/b>Annuler une commande unique<\/b>
\nIl n\u2019est pas possible de modifier vous-m\u00eame votre commande en ligne. Contactez-nous via
\nservice@testa-omega3.com<\/a><\/span> Nous traiterons votre demande dans les plus brefs d\u00e9lais. Si votre commande a d\u00e9j\u00e0\u00a0 \u00e9t\u00e9 exp\u00e9di\u00e9e, nous ne pouvons vous rembourser le montant de votre achat qu\u2019une fois que votre commande a \u00e9t\u00e9 re\u00e0\u00a7ue \u00e0\u00a0 notre si\u00e0\u00a8ge social. Les frais de retour sont \u00e0\u00a0 votre charge.<\/p>\n

<\/b>Demande de remboursement<\/b>
\nContactez-nous via service@testa-omega3.com<\/a><\/span> et nous nous occuperons du remboursement en cas de r\u00e9clamation fond\u00e9e.<\/p>\n

Nous aimerions savoir ce que nous pouvons faire pour vous. Apr\u00e0\u00a8s avoir effectu\u00e9 votre modification ou annulation, vous recevrez un message de confirmation de notre part.<\/p>\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\t\r\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":23215,"featured_media":0,"parent":2409,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-61093","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nMon compte FAQ - Testa Omega-3 Algae Oil - Testa<\/title>\n<meta name=\"description\" content=\"Toutes les questions fr\u00e9quemment pos\u00e9es sur votre compte Testa Omega-3 et les options de commande peuvent \u00eatre trouv\u00e9es ici.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/testa-omega3.com\/fr\/mon-compte\/account-faq\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Mon compte FAQ - 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